All VH Audio finished cables and interconnects in STOCK sizes and configurations come with a 60-day satisfaction guarantee. If you aren’t delighted with your VH Audio cables or interconnects, simply request a return authorization within 60 days of your purchase date, and we’ll cheerfully refund your purchase price, less shipping and transaction charges (Paypal, Visa, MC). This offer applies to the FIRST order of a particular cable. Subsequent orders of the same cable model are NOT eligible for return, unless defective.

Accessories including isolation devices, shelves, power strips, conditioners, and electronic devices may be returned in original (new) condition with original packaging and manuals within 30 days of ORDER DATE for a store credit.

Individual electrical parts (plugs, connectors, capacitors, receptacles, wire/cable, etc) are NOT returnable, unless defective.

Great care is taken to prevent physical and cosmetic damage to the goods when they are shipped to you. We expect the same consideration by asking you to use the same internal packaging as originally delivered (including the bubble wrap on cable ends/labels), and internal packing peanuts. Returns that do not follow this condition will be rejected, or will be subject to a 20% restocking charge, at our discretion. Items valued over $300 must be sent back INSURED, or you will be at risk for the loss/damage.

International returns MUST be sent via US Postal Service and NOT through any private courier such as UPS or FedEX. If shipped via private courier, refund will be delayed and customs and/or courier brokerage fees will be deducted from the refund amount.

ALL RETURNS MUST BE ACCOMPANIED BY A RETURN AUTHORIZATION, OR THEY WILL BE REJECTED.

Our responsibility for damaged or lost merchandise ends after we deliver to courier. Unless you purchase shipping insurance (contact us for pricing), all shipment loss or damage is at your (buyer's) risk.